Workshop for Tourism and Aviation Service Students with the theme: Orientation, exchange and future career exchange

In the afternoon of May 20, the Faculty of Tourism and Aviation Services held a workshop with the theme: Orientation, exchange and future career exchange for students of the Faculty of Tourism and Aviation Services and other faculties of the Academy.

Mr. Le Dung Trien – representative of Viking Cruise Company shared with students about interesting jobs when managing and operating international cruise ships

The workshop took place with the presentation of the instructions of the guests: Mr. Le Dung Trien – Cruise Program Director representing Viking Cruise Company; Ms. Nguyen Khac Hoang Lan – Deputy Marketing Team of Australia – Newzeland – Viettravel Company Guide Operation Center; Mr. Nguyen Tan Danh – Head of English Delegation – Grand circle Vietnam Company (Oversea Advanture Travel).

The workshop on orientation, exchange and career exchange in the field of tourism and aviation services takes place with three main parts. Here, Mr. Le Dung Trien – representative of Viking Cruise Company shared with students about the interesting jobs when managing and operating international cruise ships. He introduced the 5-star cruise ship Viking Cruise and the work on board, the operation of the staff of the departments, river entry and exit procedures, recruitment, salary and welfare regime, the professional guidance guide on the ship and on land, etc situations that occur and handle…

ASS. Dr. Nguyen Cong Hoan – in charge of the Faculty of Tourism and Aviation Services spoke

Next, Ms. Nguyen Khac Hoang Lan – Deputy Marketing Team of Australia – New Zealand – Viettravel Company Guide Operation Center. With more than 20 years of experience in the industry, Ms. Nguyen Khac Hoang Lan has conveyed to tourism students practical knowledge and experience focusing on preparing and guiding Vietnamese tourists when traveling abroad. Students are instructed on passport procedures, visa applications and the process of guiding guests at international destinations as well as how to handle emergency situations when guests are abroad.

Mr. Nguyen Tan Danh – Head of the English Delegation – Grand circle Vietnam also had discussions with students about the tasks when welcoming international tourists to Vietnam, including: The process of welcoming and seeing off passengers at airports, ports, and road border gates; The work of guiding international tourist delegations in Vietnam; Handle situations that occur when passengers enter and exit; Handle situations that occur when guests are traveling in Vietnam and other situations…

The workshop has created conditions for students of the Academy to have a specific view of tourism and service styles

Through the integration of many vivid and practical situations, the workshop has created conditions for students of the Academy to have a specific view of tourism and service styles. In addition, the workshop helped students understand more about the service profession – it is also a field that requires a lot of skills and social knowledge. How to take care of customers with care, thoughtfulness, satisfaction and help customers have the best experience when using the service.

The workshop with speakers has inspired and passionate about careers for students of the Faculty of Tourism and Aviation Services. Thereby, it not only helps students understand more about specific aspects of the industry, but also helps them develop practical skills and work in a diverse international environment.